Digital Process Outsourcing

Cyber Chariot provides a suit of outsourcing services, including call center services, non-voice, back-office services, and e-commerce support services.

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Inbound Call Center Services
Delivery Information and Status, Reservation and Bookings, Customer Service Support, Technical Support Services, Order Processing, Live Answering, Email Support, Live Chat Support.

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E-Commerce Customer Support
Order Taking, Order Tracking and Fulfillment, Inbound Call Response, Replacements and Refund Assistance, Promotional Calls, Account Management, Customer Service Support.

 

Outbound Call Center Services
Appointment Setting, Cold Calling, Telesales, Payment Reminder, Customer Surveys.

 

Non-Voice Call Center Services
Back Office Outsourcing, Content and Data Management, Technical Support Services, Live Chat Support, Email Support.

 

Voice Call Center Services
Delivery Information and Status, Customer Service & Help Desk Support, Technical Support Services, Reservations and Bookings, Appointment Setting, Payment Reminders.

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Back Office Outsourcing Services
Research and Information Gathering, Data Entry and Management.